Terms & Conditions
Effective Date: September 28, 2026
These Terms govern your use of beyondreadyrehab.com and any BeyondReady Rehab program, coaching, or digital product (the "Services"), provided by BeyondReady Rehab LLC ("BeyondReady," "we," "us"). By using the site, purchasing, or participating, you agree to these Terms. If you do not agree, do not use the Services.
1. Eligibility
You must be at least 18 years old to purchase. If you are between 13 and 17, a parent or legal guardian must purchase, agree to these Terms, and countersign the Client Agreement on your behalf. We do not accept clients under 13. You must be medically cleared to exercise and must disclose relevant medical conditions and restrictions honestly at intake.
2. What the Services are — and are not
BeyondReady Rehab provides online strength and conditioning coaching, programming, movement assessment, and education for athletes returning to sport. The Services are not physical therapy, medical care, diagnosis, or treatment, and do not replace your physician, surgeon, or physical therapist. Our Disclaimer is incorporated into these Terms. Coaching is delivered remotely; we do not perform hands-on treatment.
3. What's included
Program inclusions, duration, and call cadence are those described on the offer page or written proposal you purchase from. Unused calls do not roll over past the end of your program and are not refundable. Missed calls may be rescheduled with at least 24 hours' notice; no-shows count as delivered. We may substitute exercises, adjust programming, or update materials at any time in our coaching judgment.
4. Fees, payment plans, and subscriptions
Fees are those shown at checkout or in your written proposal. All prices are in U.S. dollars. You are responsible for any currency conversion charges, foreign transaction fees, or taxes imposed by your own bank or country.
Payment plans. If you choose an installment plan, you authorize us to charge your payment method automatically on the stated schedule until the plan is paid in full. The plan total may exceed the pay-in-full price. Except as provided under the Guarantee in section 5, the full balance is owed regardless of whether you complete or continue the program.
Subscriptions are opt-in only. Your program does not automatically continue, renew, or convert into a subscription when it ends. When your program finishes, it finishes. A subscription starts only if you separately choose to purchase one. If you do, it renews automatically at the stated interval and price until you cancel. You may cancel at any time, effective at the end of the current billing period, by emailing [email protected]. We do not prorate or refund partial months. We will give at least 30 days' notice by email before any price change.
Failed payments. If a payment fails, we may pause access until the account is current. Accounts more than 14 days past due may be suspended or terminated, with the outstanding balance still owed.
Chargebacks. Please contact us before disputing a charge. Initiating a chargeback without first contacting us may result in immediate termination of access.
5. The 30-Day Return-Ready Progress Guarantee
If you are unhappy with your experience in the first 30 days, email [email protected] and we will refund you in full. No questions, no conditions, no adherence requirements. We will refund all amounts you have paid, cancel any remaining installments, and end your access to program materials. Other than a refund under section 9 where we end your program ourselves, this is the only refund available. After 30 days, all sales are final and any remaining payment-plan installments remain due. The Guarantee applies once per client and does not apply to any subscription, which is instead cancellable at any time under section 4.
For the avoidance of doubt: this Guarantee is about your money, not your knee. It is not a guarantee of any physical result, recovery timeline, or return to play — see section 2 and the Disclaimer.
6. Your responsibilities
You agree to: give accurate and complete information at application, intake, and throughout coaching; disclose injuries, symptoms, medical restrictions, and any instructions from your treating clinicians; follow your clinician's guidance where it conflicts with ours; stop training and seek care if symptoms arise; use appropriate equipment in a safe environment; and communicate honestly about pain and progress. Failure to disclose relevant medical information materially affects the safety of what we program for you.
7. Intellectual property and account access
All Services content — programs, videos, assessments, dashboards, PDFs, and written material — is owned by BeyondReady Rehab and licensed to you for your personal, non-commercial use only, for the duration of your program. You may not copy, share, resell, publish, distribute, or use it to train or coach others, and you may not share your login. Accounts are for one named individual.
8. Feedback, testimonials, and use of your information
Any testimonial, review, or feedback you voluntarily provide may be used in our marketing. Identifiable photos, video, or assessment data will only be used publicly with your separate written permission (see the Client Agreement). Permission is always optional and is never a condition of your price, your program, or anything else you receive from us. Where a client whose testimonial we publish received a reduced or promotional rate, we will say so alongside the testimonial.
9. Termination
You may stop participating at any time; sections 4 and 5 govern what remains owed. We may suspend or terminate your access for breach of these Terms, non-payment, abusive conduct, or if we determine in good faith that continuing is unsafe or inappropriate for you. If we terminate for safety reasons and not for your breach, we will refund the unused pro-rata portion of your program.
10. Disclaimers
The Services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted or error-free, and we are not responsible for outages or data loss at third-party platforms we use to deliver them.
11. Assumption of risk, limitation of liability, and indemnity
You acknowledge that exercise and return-to-sport training carry inherent risks, including risk of injury, reinjury, and in rare cases serious or permanent injury, and you voluntarily assume those risks.
To the fullest extent permitted by law, our total liability arising out of or relating to the Services will not exceed the amount you paid us in the 12 months before the event giving rise to the claim, and we will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits or lost opportunity — even if advised of the possibility.
You agree to indemnify and hold harmless BeyondReady Rehab and its owner from claims arising out of your breach of these Terms, your failure to disclose medical information, or your misuse of the Services.
Nothing in these Terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence where such limitation is not permitted, or for fraud. If you live outside the United States, you keep any mandatory statutory rights your local law gives you as a consumer, and nothing here reduces them.
12. Dispute resolution and governing law
These Terms are governed by the laws of the State of Oregon, USA, without regard to conflict-of-laws rules. The parties agree to attempt good-faith resolution by email or call for 30 days before any formal proceeding. Any dispute not resolved that way will be subject to the exclusive jurisdiction of the state and federal courts of Multnomah County, Oregon.
13. Changes to these Terms
We may update these Terms. Material changes will be posted here with a new Effective Date and, for active clients, sent by email. Your program's price, duration, and inclusions are fixed at the terms you purchased under and will not be changed retroactively.
14. Miscellaneous
If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them in connection with a sale of the business. These Terms, the Disclaimer, the Privacy Policy, the Client Agreement, and your purchase confirmation are the entire agreement between us.
15. Contact
📧 [email protected]
📮 5441 S Macadam Ave, Ste N, Portland, OR 97239
